Outpost Release: April 2025 Update

Our biggest product release yet

We’ve shipped our biggest product release yet—designed to improve conversion, retention, and scale across users and experts. Find time on our calendar to get a demo.

Try it yourself at outpost.chat!

AI Bot Upgrades

• Objective refinement: Our AI now guides users through goal clarification before suggesting a service or expert.

• Service matching overhaul: Users are now matched to the right service, not just the right expert.

• “Why this pro?”: Users can now ask why a specific professional was recommended.

UX Improvements

• New homepage: Rebuilt to drive user intent and fast-thread creation.

• Updated login + list views: Cleaner, faster UX for returning users.

• New service cards + transfer screens: Improve clarity and conversion before payment.

Supply Growth

• 1,000 new experts onboarding over the next few weeks to expand availability across engineering, design, growth, and operations.

Users can now start a chat without creating an account.

Follow-up questions now supported in-chat.

Service suggestions now delivered mid-conversation.

New homepage drives users straight into chat and surfaces professionals earlier.

Expert carousel added to convert browsing users more quickly.

Services now visible directly on homepage.

Updated example messages and replies with CTA to new chat experience.